Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.
A few days ago I was talking to someone at work and I suddenly felt the urge to tell her how much I admire her demeanor and skills, and to praise her for the way she handled a certain situation. A smile lit up her face and she thanked me. She then added: “Thanks for your encouragement. I needed to hear that today.”